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General advice for troubleshooting

If you or any of your users are experiencing a problem with your app, we've got some advice to help you troubleshoot

  • Troubleshoot your Windows app

    If you are experiencing issues with your app on a Windows/Microsoft device, here are some quick steps to help you troubleshoot:   Check that the app is updated to the latest version. You do this in ‘A...

  • Troubleshoot your Android app

    If you are experiencing issues with your app on an Android/Google device, here are some quick steps to help you troubleshoot: Check that the app is updated to the latest version. You do this in ‘About...

  • Troubleshoot your iOS app

    If you are experiencing issues with your app on an iOS/Apple device, here are some quick steps to help you troubleshoot:  Check that the app is updated to the latest version. You do this in ‘About thi...

  • How to annotate screenshots with iOS11

    Annotating screenshots is a really useful feature that Apple has introduced with iOS11. It has multiple purposes during the app building process, such as app demonstrations or guides, and it will be a...

  • Record your device screen with iOS 11

    With iOS 11, Apple has provided a built-in screen recorder which can be useful for you, in a couple of ways: The new screen capture feature can be used to record walkthroughs and guides of your app. W...

  • Supported devices & browsers

    What compatibility does Fliplet support on devices and browsers? Fliplet Studio Fliplet’s recommended browser for all purposes is Google Chrome - this is a free download and the most widely used brows...

  • How to find the OS version of your device

    How to see the version number of your operating system on iOS and Android - this is important for testing. iOS Apple periodically releases updates to the version of iOS used on the iPhone, iPad, and i...

  • Clearing an app's data on Android

    Sometimes, reinstalling the app doesn't cut it alone. Sometimes in the course of app development, testing, or troubleshooting issues, it can be helpful to clear an app's data on your Android device. O...